These include all arrangements in connection with the funeral, assistance and advice in matters relating to the funeral, attendance and services of staff, attending to all documentation, care of the deceased and use of the Chapel of Rest, provision of motor hearse, limousines, funeral director and embalming of deceased if required. We provide four pall bearers and can provide an additional two if necessary at extra cost.
If a family wish to provide their own pall bearers, we are able to provide assistance throughout but take no responsibility, these bearers must take responsibility for themselves regarding injury etc.
J Dilnot Smith & Son operates a pricing policy in compliance with the Code of Practice of the National Society of Allied and Independent Funeral Directors. Our Price list provides clients with a full and detailed explanation of our charges as required by the Code. In addition to our charges, disbursements must be paid to Doctors, Ministers of Religion, Civil Celebrants, Cemetery or Cremation fees and such like.
When making the funeral arrangements you will be given a verbal estimate of all the charges incurred by the service you have requested. We ask for you to sign our arrangement form to
When the funeral plans are complete you will be given a written confirmation and estimate of all the charges incurred by the service you have requested. Where the total estimate account is deemed excessive you may be asked to make an interim payment. The account is usually 7-10 days after the funeral. If wished, the account may be forwarded to your solicitor or bank.
The account includes an administration fee which is deducted if full payment is received before the specified date. We also reserve the right to add interest on all outstanding accounts at 2% per month on accounts that remain unpaid after 60 days and any legal and court costs incurred due to non-payment.
The customer shall be liable to pay all costs, fees, disbursements, and charges including legal fees and costs reasonable incurred by us in the recovery of any unpaid invoices regardless of the value of the claim.
If you intend to make a claim for assistance from the Department of Work and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance.