An update regarding Covid-19 (Coronavirus)

In this present health emergency, we feel it may be helpful if we keep you up to date with the measures that we have adopted to date. We would like to reassure everyone that we are making every effort to protect the health and wellbeing of our staff, their families, our clients and the general public.

The government has implemented restrictions due to the escalating developments of the Covid-19 outbreak and we are in close contact with our national association. We will follow their advice and implement restrictions as they become necessary.

Strict guidelines are in place with regards to funerals

  • All funeral arrangements are being made over the telephone, email or video call where possible
  • We are operating an ‘appointment only’ system for visitors at our premises
  • The use of limousines has been suspended
  • Church services have been suspended
  • Funeral sevice can only take place at a local crematorium or graveside
  • Funeral services can only be attended by ‘immediate family members’ with a maximum number of 10 mourners only
  • Cremated remains will be retained at our premises for as long as required
  • We will be assisting all our clients with memorial services and interment of cremated remains when the restrictions have been lifted
  • All donation services have been suspended until further notice. However, donations may be sent direct to a charity or through an online website such as Just Giving

These are unprecedented times and we have had to make decisions and implement government restrictions which are very upsetting for all of our clients and staff but these changes are necessary and we ask for your support and understanding.

Alone we can do so little; together we can do so much.

Ian and Tom Dilnot Smith
J Dilnot Smith Ltd

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